Last Updated: [11/06/2026]
This Privacy Policy explains how Tema Susam, a brand of Napas Global Food Industry Co. (“Company”, “we”, “our”, “us”), collects, uses, stores, and protects your personal data when you visit our website [www.temasusam.com] (the “Website”).
By using our Website, you agree to the practices described in this Privacy Policy.
PRIVACY POLICY
We may collect the following types of information:
a) Personal Information
-
Full name
-
Company name
-
Email address
-
Phone number
-
Address (if provided)
-
Any information you submit through contact forms, inquiries, or emails
b) Technical Information
-
IP address
-
Browser type and version
-
Device information
-
Operating system
-
Pages visited and time spent on the Website
-
Referring website/source
c) Communication Data
We may store your messages, inquiries, and communication history when you contact us via email, WhatsApp, forms, or other channels.
1. Information We Collect
We may use your data for the following purposes:
-
Responding to inquiries and quotation requests
-
Providing product and service information
-
Managing customer and supplier communications
-
Improving our Website and user experience
-
Marketing and promotional communication (if permitted by law)
-
Ensuring Website security and preventing fraud
-
Complying with legal and regulatory obligations
2. How We Use Your Information
We process personal data based on one or more of the following legal grounds:
-
Your consent (where required)
-
Performance of a contract or pre-contractual actions
-
Legitimate business interests (e.g., communication and service improvement)
-
Compliance with legal obligations
3. Legal Basis for Processing
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and optimize Website performance.
For more details, please see our Cookie Policy.
4. Cookies and Tracking Technologies
We do not sell or rent your personal data.
However, we may share your data with:
-
Authorized employees and internal departments
-
Service providers (hosting, IT support, analytics providers)
-
Government authorities if legally required
-
Logistics, customs, and export partners when necessary for shipment operations
All third parties are expected to handle data responsibly and securely.
5. Sharing of Information
Depending on your location and the nature of our business, your data may be processed or stored in countries outside your jurisdiction.
We take reasonable steps to ensure appropriate protection measures are applied.
6. International Data Transfers
We retain personal data only for as long as necessary to fulfill business purposes, legal obligations, and legitimate interests.
When no longer needed, data is securely deleted or anonymized.
7. Data Retention
We apply appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure.
However, no system can guarantee 100% security, and you use the Website at your own risk.
8. Data Security
Depending on applicable laws, you may have the right to:
-
Request access to your personal data
-
Request correction of inaccurate information
-
Request deletion of your data
-
Object to processing
-
Request restriction of processing
-
Withdraw consent (where applicable)
-
Request data portability
To exercise your rights, contact us using the details provided below.
9. Your Rights
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
10. Third-Party Websites
We may update this Privacy Policy from time to time. Updates become effective immediately upon publication on the Website.
11. Updates to This Privacy Policy
If you have questions about this Privacy Policy or your personal data, please contact:
Tema Susam – Napas Global Food Industry Co.
Address: [Malikoy Anadolu OSB 17.Cad No:21 Sincan, Ankara /TURKIYE]
Phone: +90 312 544 44 39
Email: acc@temasusam.com
Website: www.temasusam.com